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Article
Publication date: 19 September 2019

Chi Kit Chan and Gary Tang

This paper aims to unravel how the formation of Hong Kong citizenship intertwines with controversies over global citizenship, national identities and local identity in…

Abstract

Purpose

This paper aims to unravel how the formation of Hong Kong citizenship intertwines with controversies over global citizenship, national identities and local identity in post-handover Hong Kong. It aims to engage the case study of Hong Kong to the academic dialogue surrounding global citizenship, especially its contested compatibility with national identities and various political communities.

Design/methodology/approach

The data of this paper came from the territory-wide survey data conducted by the Public Opinion Programme of the University of Hong Kong (HKUPOP). The study cleans the survey data from 2008 to 2018, performs various regression models and concludes the findings based on longitudinal analyses of the dataset.

Findings

Drawing upon the survey data from 2008 to 2018, this study shows that the identities of Hong Kong people, Chinese in general, ethnic Chinese and citizen of Chinese regime demonstrate varying compatibility to the identity of Global citizen. Such discrepancies are more pronounced when the data are broken down into the youth (aged 18-29) and the adults, and a temporal comparison was exercised before and after the Umbrella Movement in 2014. The identity of Global citizen is compatible to the local identity of Hong Kong people when comparing with its congruence with national identities. On the contrary, the statist national identity (citizen of People’s Republic of China) indicates the least level of compatibility with the notion of Global citizen in Hong Kong.

Originality/value

This paper unravels that the identity of global citizen could be more compatible with local identities at sub-national level than the national identities in Hong Kong. While scholarly deliberation of global citizenship contemplates on the moral and political responsibility beyond national interest, the case study of Hong Kong illustrates the multi-facets of national identities, and the local identity at sub-national level could have different compatibilities with the identity of global citizen. The findings could bring research implication to the studies of global citizenship.

Details

Social Transformations in Chinese Societies, vol. 15 no. 2
Type: Research Article
ISSN: 1871-2673

Keywords

Article
Publication date: 8 September 2022

Chi Kit Chan and Anna Wai Yee Yuen

This study scrutinizes the convergence between commercial advertising and the political vision of social movement in media advertisements. This study deliberates how commercial…

Abstract

Purpose

This study scrutinizes the convergence between commercial advertising and the political vision of social movement in media advertisements. This study deliberates how commercial advertisement could be compatible with movement discourses and social resistance. Such hybridization between commercial narration and movement discourses is different from political advertising sponsored by political and civic organizations. This study uses an advertising campaign in Hong Kong which expressed outcry against police search on an outspoken media as a case study to conceptualize advertising activism with the thematic analysis of the movement discourses shown in printed advertisements. This study aims to engage with scholarly dialogue surrounding social movement studies and discuss how movement discourses could hybridize with commercial advertisement.

Design/methodology/approach

This study examines the discourses and textual features of an advertising campaign initiated by the public instead of political elites and social movement organizations in Hong Kong, in which various individual citizens, anonymous participants, business enterprises and civic organizations expressed their anger over a police search against an outspoken media (Apple Daily) by Hong Kong police. This bottom-up advertising campaign shows how the narration of commercial advertising could be hybridized with the activism for social resistance, which is conceptualized as advertising activism in this paper.

Findings

Based on the textual features and discourses embedded in the advertisements, this study investigates the printed advertisements mushroomed in Apple Daily since the police search in August 2020 by the thematic analysis under the concept of advertising activism: frame construction, identities mobilization and decentered solidarity. Advertising activism differs from commercial and political advertising from two ways. Firstly, its advertisements are cosponsored by numerous nonpolitically well-known individuals or organizations. Secondly, advertising activism feature with hybridization between commercial narration and political or movement discourses. Discourses of advertising activism aim to mobilize the commercial identity of consumers for noncommercial means by their consumption behaviors.

Originality/value

The findings illustrate a hybridization of commercial narration and movement discourses stemming from social movement and identity politics, which is coined by our conceptualization of advertising activism. While commercial and political advertising focus on business promotion and political messages, respectively, advertising activism demonstrates multiple layers of cultural meanings on the consumption behaviors which hybridize with political and movement discourses. The authors hope this study could unleash further intellectual dialogue on the social role of advertising in social movement and how movement discourses “spillover” from social events to the commercial advertisement.

Details

Social Transformations in Chinese Societies, vol. 19 no. 1
Type: Research Article
ISSN: 1871-2673

Keywords

Article
Publication date: 2 May 2017

Chi Kit Chan

This paper explicates news making process of social risks in the midst of inconclusive social facts and contested interpretation of social consequences. Specifically, the author…

Abstract

Purpose

This paper explicates news making process of social risks in the midst of inconclusive social facts and contested interpretation of social consequences. Specifically, the author aims to investigate how journalists perform the normative role of “Burglar Alarms” – raising social concern to risks and problems amid uncertainties stemming from risk society. Shedding light on the controversies of “tourism capacity” in Hong Kong, this study unravels how news discourses represented the social risks of “outnumbered” Chinese tourists amid ambiguous facts and questionable credibility of news sources. Content analysis of news discourses and interviews with journalists showed that there are emerging journalistic practices – namely, witnessing performativity and opinionated objectivity – to construct social risks in view of less credible news sources, volatile public opinion and highly speculative news events.

Design/methodology/approach

Content analysis of news discourses was represented in the press and in-depth interviews with journalists.

Findings

Content analysis of news discourses and interviews with journalists showed that there are emerging journalistic practices – namely, witnessing performativity and opinionated objectivity – to construct social risks in view of less credible news sources, volatile public opinion and highly speculative news events.

Originality/value

Informed by the theory of risk society, this paper explores how journalists set out the “Burglar Alarms” of social risks by constructing social facts in the midst of questionable authorities and limited expert advice. Instead of relying on authoritative interpretation of social risks, journalists performed as the witnesses to the “reality” of social risks and problems, however selective and interpretative, to the audience. They also articulated to the general will of the people and selective representation of everyday life experience so as to justify their opinionated news angle and the pledge to news objectivity.

Details

Social Transformations in Chinese Societies, vol. 13 no. 1
Type: Research Article
ISSN: 1871-2673

Keywords

Article
Publication date: 9 February 2022

Hans Tse and Macau K.F. Mak

In 2019, civil servants in Hong Kong publicly protested against their government as part of the anti-extradition bill movement. This study aims to understand how civil servants…

Abstract

Purpose

In 2019, civil servants in Hong Kong publicly protested against their government as part of the anti-extradition bill movement. This study aims to understand how civil servants formed their support to the movement despite a deep-rooted bureaucratic culture. The authors argue that moral values (e.g. impartiality and integrity) and aspirations to liberal democracy are powerful motivations that override bureaucratic values (e.g. political neutrality and political loyalty) in the context of social movement.

Design/methodology/approach

Based on a protest on-site survey (n = 277), this study analyzes the relationship between civil servants’ value orientations and their political demands and actions.

Findings

Regression analyses show that civil servants’ consideration of moral values relates positively to support to investigative demands, while a more liberal orientation predicts greater support to consequential demands and action intentions. A moderation effect is found in which greater consideration of moral values attenuates the negative effect of bureaucratic values on the support to both types of demands. In addition, the two types of values interact with each other to influence support to consequential demands, which, in turn, predicts willingness to further political actions.

Originality/value

This study seizes a valuable opportunity to examine the political participation of civil servants in Hong Kong. As Hong Kong and the civil service system face tightening authoritarian controls, the findings shed light on the dynamics of moral values, bureaucratic values and liberal orientation in motivating resistance among civil servants.

Details

Social Transformations in Chinese Societies, vol. 18 no. 2
Type: Research Article
ISSN: 1871-2673

Keywords

Article
Publication date: 1 June 2005

Li‐teh Sun

Man has been seeking an ideal existence for a very long time. In this existence, justice, love, and peace are no longer words, but actual experiences. How ever, with the American…

Abstract

Man has been seeking an ideal existence for a very long time. In this existence, justice, love, and peace are no longer words, but actual experiences. How ever, with the American preemptive invasion and occupation of Afghanistan and Iraq and the subsequent prisoner abuse, such an existence seems to be farther and farther away from reality. The purpose of this work is to stop this dangerous trend by promoting justice, love, and peace through a change of the paradigm that is inconsistent with justice, love, and peace. The strong paradigm that created the strong nation like the U.S. and the strong man like George W. Bush have been the culprit, rather than the contributor, of the above three universal ideals. Thus, rather than justice, love, and peace, the strong paradigm resulted in in justice, hatred, and violence. In order to remove these three and related evils, what the world needs in the beginning of the third millenium is the weak paradigm. Through the acceptance of the latter paradigm, the golden mean or middle paradigm can be formulated, which is a synergy of the weak and the strong paradigm. In order to understand properly the meaning of these paradigms, however, some digression appears necessary.

Details

International Journal of Sociology and Social Policy, vol. 25 no. 6/7
Type: Research Article
ISSN: 0144-333X

Keywords

Article
Publication date: 16 August 2013

Lauren Fralinger and Jonathan Bull

In an educational world with increasing internationalization, digitization, assessment and financial justification, US institutions, especially academic libraries, must justify…

Abstract

Purpose

In an educational world with increasing internationalization, digitization, assessment and financial justification, US institutions, especially academic libraries, must justify each new project. Institutional Repositories (IRs) are no exception. The authors attempt to identify factors that might affect the international usage of US IRs as part of assessment efforts to determine an IR's return‐on‐investment.

Design/methodology/approach

A survey was disseminated to IR administrators asking for demographic information, international usage counts for website hits and downloads, and any internationalization efforts connected to the IR in order to determine any influencing factors on an IR's international usage.

Findings

While many IRs reported various rates of international usage, the largest group of respondents did not report an international usage rate for both page hits and downloads, despite overwhelmingly expressing an importance of international traffic to their IR and parent institution.

Research limitations/implications

It is not clear if this non‐reporting of international usage could be due to ignorance, apathy, or lack of technological support on the part of the IR administrators.

Practical implications

Determining international usage as a part of an IR assessment might be problematic or even impossible for many US IRs.

Originality/value

This study suggests that many IR administrators either do not know, do not care, and/or cannot record international usage data for their respective IRs, which could hinder determining an international return‐on‐investment for the IR.

Details

OCLC Systems & Services: International digital library perspectives, vol. 29 no. 3
Type: Research Article
ISSN: 1065-075X

Keywords

Article
Publication date: 13 June 2023

Ying Kit Cherry Kwan, Mei Wa Chan and Dickson K.W. Chiu

In the 21st century, libraries are experiencing a significant decline in users due to shifting reading habits and the impact of technology, necessitating library transformation…

Abstract

Purpose

In the 21st century, libraries are experiencing a significant decline in users due to shifting reading habits and the impact of technology, necessitating library transformation and a heightened emphasis on library marketing. Special libraries, in particular, rely heavily on patrons for survival, often due to their private ownership and limited resources. This paper aims to discuss the aforementioned objectives.

Design/methodology/approach

This paper examines the Taste Library, a special library in Hong Kong, and analyzes its current practices based on an interview with its founder, website content, and social media presence. The 7Ps Marketing Mix model is employed to assess the strengths and weaknesses of the library's current market position.

Findings

The Taste Library's existing practices exhibit limitations in attracting young patrons. To address this issue, we propose marketing strategies focused on enhancing social network presence, offering digitized content, and engaging in school outreach.

Practical implications

By concentrating on youth marketing, this study offers valuable insights for special libraries in developing strategic plans for transitioning and maintaining sustainability.

Originality/value

Few studies concentrate on marketing small special libraries, particularly in the East, within today's digitized economy.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 1 January 2008

Adisak Theeranuphattana and John C.S. Tang

This paper revisits the recent work of Chan and Qi which proposed an innovative performance measurement method for supply chain management. While the measurement method has many…

5894

Abstract

Purpose

This paper revisits the recent work of Chan and Qi which proposed an innovative performance measurement method for supply chain management. While the measurement method has many advantages, it can be unwieldy in practice. This paper aims to address these limitations and to propose a more user‐friendly alternative performance measurement model.

Design/methodology/approach

The performance measurement model described in this paper is a combination of two existing methods: Chan and Qi's model and the supply chain operations reference (SCOR) model. To demonstrate the applicability of the combined approach, actual SCOR level 1 performance data and the measurement information from a case supply chain (SC) are collected and processed by Chan and Qi's measurement algorithm.

Findings

These two methods complement each other when measuring SC performance.

Originality/value

This paper develops a practical and efficient measurement model that can resolve SC performance problems by incorporating the strengths of two different measurement models to create a synergistic new model.

Details

Journal of Manufacturing Technology Management, vol. 19 no. 1
Type: Research Article
ISSN: 1741-038X

Keywords

Article
Publication date: 22 August 2022

Kim Oi Mei Kuok, Sow Hup Joanne Chan, Hera Kit Wa Kou, Siew Huat Kong and Lancy Vai Iun Mac

Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such…

Abstract

Purpose

Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional exhaustion (EE), organizational commitment (OC) and work–family conflict (WFC).

Design/methodology/approach

Data from 203 respondents who successfully completed the questionnaire is used for the analysis. Structural equation modelling and bootstrapping were performed to investigate the relationship among variables.

Findings

The study found that both CI and SA are positively related to EE. EE is negatively related to OC and positively related to WFC. EE was engaged as a mediator between CI and OC, and between CI and WFC. EE also served as a mediator between SA and OC, and between SA and WFC.

Originality/value

The findings advanced our knowledge of the impact of CI and SA on EE, OC and WFC. Based on the findings, theoretical and practical implications are discussed.

Details

The Learning Organization, vol. 29 no. 5
Type: Research Article
ISSN: 0969-6474

Keywords

Content available
Book part
Publication date: 30 July 2018

Abstract

Details

Marketing Management in Turkey
Type: Book
ISBN: 978-1-78714-558-0

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